During your stay
There is a water damage, how to handle it?
In the event of water damage, it is essential to contact your Non-Owner Occupied Property insurance (PNO) first. Under the I.R.S.I. insurance agreemen...
There is an incident in the apartment, what should you do?
The tenant is responsible for damages that occur in the apartment during their stay. You can, however, assist them in organizing the repair (contactin...
My Tenant Has Inappropriate Behavior, What Should I Do?
The tenant is obliged to carry out the routine maintenance of the dwelling and the equipment present in the dwelling. Likewise, they must handle minor...
What to do if my tenant has a problem with the lock or has lost their keys?
If the tenant informs you that they have lost their keys, ask them to file a loss report with the police and then encourage them to contact their insu...