During the rental period

I ultimately want to change apartments, is that possible?

If you are already in the apartment, you cannot leave the dwelling without sending a notice letter to the landlord of the property you rent. You can s...

I caused damage accidentally, what should I do?

In case of accidental damage, you are covered by the home multi-risk insurance taken out by Home Attitude with Trustiway . Please provide the contrac...

I notice a fault in the apartment, what should I do?

Whether you enter the apartment through Home Attitude or through the owner, the latter is responsible for the condition of the apartment and everythin...

If Repair Is Necessary, Whom to Contact?

In case of malfunction of equipment, or repairs needed in the apartment, you must inform the owner of the apartment. They will arrange for a craftsman...

I Have Water Damage, What Should I Do?

In case of water damage, it is essential to inform the landlord first, then the agency. Under the IRSI insurance agreement, the tenant's insurance doe...

I Lost My Keys, What Should I Do?

If you lose your keys, don’t panic. First try to recall your exact route to determine where your keys may have fallen or been left behind. Then call y...

I want to extend my stay in Paris, what should I do?

If you wish to extend your stay in the rented apartment, you can submit the request directly from your tenant area . You will need to make an advance...