The booking process
Can I refuse a rental request?
You are completely free to accept or refuse a rental request. However, know that the more rental requests you accept, the better your listing will be ...
What does a rental proposal correspond to?
When you receive a rental proposal, the tenant's file has already been validated by us. They have made a payment fingerprint during the credit card tr...
Why a Rental Agreement?
The rental agreement is a fundamental document because it sets the terms of your rental, the stay dates, the rate, and the check-in and check-out time...
Can I Negotiate the Dates?
If a rental proposal interests you, but your property isn’t available on the last two days, for example, you can propose new dates to the tenant befor...
Under what deadline should I accept or decline a rental request?
You have 48 hours to respond to a rental request. The faster you respond to rental requests, the more your property will be highlighted on our site an...